Fact
Confirmed evidence from available diagnostic material.
AI-powered. Evidence-first. Built for technical teams.
LuminDX turns diagnostics into evidence-based reports.
LuminDX helps teams structure complex troubleshooting cases, separate confirmed evidence from assumptions, and generate reports that customers can understand.
LogsPacketsPCAPTracesAlertsMetrics
Investigation model
Correlation
Related signals that support the technical narrative.
Hypothesis
Likely explanation that remains marked until verified.
Verification
Checks needed to confirm or reject the conclusion.
Supported inputs
Start from the evidence engineers already collect during troubleshooting.
Configuration exportsOperational logsDiagnostic tracesScreenshotsTicketsTechnical notes
Investigation outputs
Produce clearer conclusions while preserving uncertainty and verification steps.
Evidence summaryFinding classificationVerification planReport draftCustomer-ready output
0
diagnostic tools
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vendor documents
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knowledge embeddings
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platform families
Technology coverage
ConfigurationLogsTracesScreenshotsTicketsReportsEvidenceVerificationConfigurationLogsTracesScreenshotsTicketsReportsEvidenceVerification
Workflow
From raw evidence to a reviewed report.
01
Upload evidence
Add the technical material your team already collects during troubleshooting.
02
Classify findings
LuminDX separates confirmed facts, related signals, hypotheses, and verification steps.
03
Review with engineer
Engineers keep control, adjust assumptions, add context, and approve the final result.
04
Generate report
Create a structured report that is easier to share with customers, partners, or internal teams.
Use cases
Built around the cases engineers actually handle
LuminDX is designed for troubleshooting work where evidence quality matters and conclusions must be explainable.
Troubleshooting review
Structure complex technical cases into a clearer investigation path.
Evidence analysis
Keep facts, related signals, assumptions, and checks visible.
Technical report preparation
Turn raw findings into readable customer-ready reports.
Knowledge reuse
Capture repeatable patterns so future investigations move faster.
Demo
See LuminDX on a real case
Start with one anonymized troubleshooting example and evaluate whether the evidence model, report structure, and verification workflow fit your team.
Request a demo →