Services

AI integration that fits real technical operations

Lumin helps teams move from isolated AI experiments to controlled workflows that support infrastructure diagnostics, security operations, internal knowledge, and repeatable automation.

Package

AI Workflow Discovery Sprint

A focused first step to identify a practical AI workflow, map required systems, define risk controls, and produce an implementation roadmap.

  • • Workflow mapping
  • • Data and system review
  • • Risk/control model
  • • Prototype plan
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Package

LuminDX Diagnostic Pilot

Use one anonymized network/security troubleshooting case to evaluate evidence-based analysis and customer-ready reporting.

  • • One diagnostic case
  • • Evidence table
  • • Hypotheses and verification steps
  • • Reviewed report output
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Package

AI Knowledge System Prototype

Prototype an internal assistant for procedures, runbooks, vendor docs, historical cases, and reusable engineering knowledge.

  • • Knowledge source mapping
  • • Prototype assistant
  • • Answer quality review
  • • Next-step architecture
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Capabilities

What we help build.

AI workflow discovery

Identify where AI can safely reduce manual work, improve consistency, or speed up technical decisions. We map the workflow, evidence sources, users, risks, and measurable outcomes.

Integration architecture

Design practical integration patterns across documents, tickets, logs, APIs, cloud services, security tools, and approval steps without hiding uncertainty from engineers.

Knowledge systems

Create internal assistants that work with procedures, runbooks, vendor documentation, customer context, historical cases, and reusable technical expertise.

Operational automation

Turn repetitive technical work into controlled workflows with inputs, evidence, approval points, output templates, and audit-friendly records.

Security and infrastructure AI

Apply AI to troubleshooting, configuration review, incident analysis, customer reports, NAT/VPN/TLS diagnostics, and network security decision support.

Production readiness

Move from prototype to reliable use: access control, data boundaries, testing, evaluation, human review, monitoring, and operating procedures.

Delivery model

From use case to working workflow.

We keep the first engagement focused: understand the workflow, prove value with a small implementation, then decide what should become production-grade.

01

Understand

Clarify the business and technical workflow, current bottlenecks, systems, data sources, and expected output.

02

Design

Define the AI workflow, safety boundaries, evidence model, human review points, and integration architecture.

03

Prototype

Build a small working flow that proves value using representative data and realistic user actions.

04

Operationalize

Prepare the workflow for repeatable use with evaluation, documentation, access control, and support handover.

Engagement

Start with one workflow.

The best first project is usually narrow: a report that takes too long, a diagnostic workflow that depends on senior engineers, or a knowledge process that is hard to repeat consistently.

Typical first outcomes

  • • AI workflow map and implementation plan
  • • Prototype connected to real inputs and realistic outputs
  • • Evidence and verification model for technical decisions
  • • Production readiness checklist and next-step roadmap
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